Jill Armstrong joined the Cameron Mitchell Restaurants (CMR) family in 2013 when she began serving at The Pearl in the Short North to put herself through college at The Ohio State University. She quickly fell in love with the restaurant industry and CMR’s associate-first culture, which she says the company embodies each day by providing a support system that makes work fun.
Armstrong has worked for several CMR concepts including The Barn, Hudson 29 and The Guild House holding positions as a server, lead trainer and beverage manager. She most recently served as the general manager of Harvey and Ed’s, before accepting the position as general manager of The Pearl Dublin. Although she says it’s hard to choose, her favorite CMR dishes are the Burrata Toast from The Guild House and the Chicken and Waffles from The Pearl.
Armstrong says the most important professional lesson she’s learned is that communication is key. She notes that it’s vital to be transparent and honest with your colleagues to grow as a professional. Playing on each other’s strengths, she says, is what makes a successful team.
“Learn to love the unexpected,” Armstrong advises anyone interested in pursuing a career in restaurants and hospitality. “The beauty of our profession is that it is fast paced and evolves daily. Each day is unique and that’s what makes it so exciting!”
Hailing from Edgerton, Ohio, Armstrong currently resides in Marble Cliff. Outside of work, Armstrong enjoys camping with her family, spending time with her nieces, reading, traveling and trying new restaurants.